At ArganWholeSale, we only ship freshly-pressed Argan Oil that is 100% organic and sourced from Morocco, to ensure highest quality of products delivered.
Below are our shipping and returns policy along with payment details and cancellation policy.
Minimum Order Quantity & Approval
Approval by our dedicated sales staff is a prerequisite. The minimum order quantity for wholesale Argan oil is 5 liters, featuring tiered pricing based on quantities.
Our private label services use a minimum order quantity of 250 bottles. Opting for personalized boxes, the minimum order quantity is 1000 bottles.
Order Fulfillment: How it Works
Upon order approval, a personalized and secure payment link is generated and shared with you. After processing your payment, we assign a pressing date for oil based on the orders’ queue, with oil processing taking approximately 3-4 weeks.
International Shipments
Embark on a global journey with our shipping services covering over 150 countries worldwide. With over 15 years of experience in international shipping documentation, we use trusted carriers like USPS International, UPS, and FedEx International. Transit times vary based on the chosen method and location.
Freight
For bulky or heavy shipments requiring palletization, we offer LTL freight shipping. Note that costs and carriers can change upon confirmation from our broker.
Import Duties and Other Fees
Be aware of potential customs fees, VAT, sales tax, and brokerage fees in your country, typically charged by the government. Customers are responsible for these charges, and failure to pay may result in return shipping costs being your responsibility.
Billing/Shipping Addresses
To prevent online fraud, we only ship to the matching billing address of the credit card used. Address verification for international cards may involve additional forms.
Shipping Address Corrections
Avoid address correction fees by ensuring accurate shipping details. We cannot deliver to PO Boxes or APO/FPO addresses.
Changes & Cancellations
Ordered quantities (increase only) can be changed within 24 hours. Orders cannot be canceled once processed. Refunds are not offered on completed, shipped, or delivered orders.
Damaged/Lost Items
Report damaged items within 3 business days, providing thorough documentation for a prompt resolution.
Returns
Custom-made products, including freshly pressed Argan oil, private label items, and other Argan oil products, cannot be returned, following industry standards. Utilize our free sample policy to assess quality before larger purchases.
Packaging
Following changed Moroccan regulations, Argan oil is packaged in 5-liter PET containers. Larger orders come in 5-liter PET containers.
Non-Palletized Items
Small orders are delivered via DHL, UPS, or FedEx, with shipping charges based on total weight.
Palletized Items
Large orders are delivered on pallets, with freight shipments including palletized items or multiple non-palletized pieces. Minimum weight charges apply.
Payments
- All orders must be paid in full and upfront in USD or Euros.
- Major credit cards and cryptocurrencies are accepted, with credit card charges appearing as ArganWholeSale.
- For PayPal Payments, ensure a verified PayPal account with a confirmed shipping address to avoid delays. Unverified accounts or unconfirmed addresses may lead to payment rejection.
International clients seeking alternative payment options can contact us.
For more information and details about our products or services, get in touch with us via email at [email protected] or call us at +212-689-502-417